IEMSuite

IEMSuite AI · Included with Scale

Your workspace, explained in a conversation.

Find a useful answer without piecing together every screen. Ask a question, review the figures and keep the conversation for later.

IEM Assistant · Scale

A clearer answer.
A simpler next step.

Ask about stock, open orders, production and recorded OEE in your own language. Get a clear summary, expand the figures, and return to your saved conversations when you need them.

Your active workspace. Your existing permissions.

IEM Assistant

Questions to start with

How much did we sell last month?

How many recipes do we have?

How do I create an invoice?

Included with an active Scale plan. Private saved chats, JSON downloads and deletion controls. No automatic age-based expiry while your account is active. Check important figures against their source screens.

Start with a real business question.

Stock and orders

Which products are below minimum stock? Does eligible stock cover our recent open orders?

Stock coverage reviews the latest 20 open orders. It is not a replenishment forecast or dispatch promise.

Sales and costs

What was our booked order value last month? What is the estimated gross profit on our latest order?

Booked order value differs from collected cash. Profit is an estimate of gross margin; currencies remain separate.

Production and quality

How many recipes do we have? Show production status, recorded OEE and quality issues.

OEE uses recorded line-day snapshots. Maintenance, downtime and NCR summaries depend on recorded data.

Your workspace

What role do I have? Which plan are we on? How do I create an invoice?

Access follows your active company and current permissions. Actions still happen on the normal application screens.

Additional supported summaries cover purchasing and freight, expenses, customer counts, shipment and invoice status, warehouse locations, settings and role definitions. Availability depends on your permissions.

Keep the conversation. Take a copy.

Completed exchanges are saved privately to your account and company. Chats do not automatically expire because of their age while your account is active. Download one chat or all accessible chats as JSON, including their displayed figures and references.

Up to ten chats and forty messages each. You choose what to delete; reaching a limit does not silently remove an older conversation.

Your company. Your current access.

The assistant uses your active workspace and checks your permissions. A role change can restrict old answers too. It provides information; it does not change stock, products, orders or invoices.

Deleting a chat erases its content from the active store. Account deletion erases personal chats after the cancellation period. Encrypted backups expire within thirty days.

Know what to expect.

The interface is English; replies aim to follow your language. Short summaries lead into expandable tables and measurement details. Saved numbers are snapshots: ask again when you need current data.

The assistant focuses on IEMSuite and authorized business information. Personal relationship advice and unrelated general topics are outside its scope. It cannot provide every possible report or guarantee that every answer is correct.

Model-generated answers may take a minute or longer, and busy requests may be queued or require a retry. Check important decisions against the source screen. A failed save is shown explicitly.