IEMSuite

All features

One workspace. Every operational step.

Explore inventory, production, quality and customer operations, with the details you need to choose your workflow.

17 connected feature areas

Find the tools for your workflow

From receiving materials to resolving a return. Browse each area to see what is included.

01Stock & traceability

Know what is available, where it came from, and what needs attention.

Inventory management

Manage stock, locations and allocation in one workspace.

  • Products and materials
  • FIFO and FEFO allocation
  • Stock movements
  • Expiry alerts

Barcodes & cycle counts

Find products quickly and reconcile physical stock.

  • Product barcodes
  • Scan during receiving
  • Physical counts
  • Traceable adjustments

Scanning supports keyboard-input scanners. Camera scanning is not part of this workflow.

Lot tracking & genealogy

Follow materials through production and customer shipments.

  • Lot records
  • Backward traceability
  • Forward traceability
  • Recall investigation

Advanced genealogy is available on Scale. Traceability depends on recorded consumption and shipments.

IEQ Engine

Demand forecasts and replenishment guidance for your products.

  • Demand forecasts
  • Replenishment decisions

IEQ is in beta and enabled per workspace. Forecast allowances depend on your plan.

02Production & performance

Plan the shift, guide the team, and understand production losses.

Production & recipes

Connect recipes, materials and production batches.

  • Recipes and bills of materials
  • Batch execution
  • Operator instructions
  • Completion record

OEE & downtime

See availability, performance and quality by production line.

  • OEE components
  • Downtime causes
  • QR stop entry
  • Scheduled summaries
  • Anonymous benchmarks

OEE requires Scale. Performance stays undefined until a line rate is configured. Results use recorded production data.

Shift planning & dispatch

Give every production batch a place in the shift.

  • Shift calendar
  • Bulk scheduling
  • Batch dispatch
  • Competency warnings

Andon production board

Keep line status visible on the shop floor.

  • Read-only display
  • Automatic refresh
  • Access management

Andon requires Scale and displays recorded application data. It does not collect machine signals or control equipment.

03Quality & equipment

Connect inspection results to corrective work and equipment readiness.

Quality inspections

Keep unreleased stock out of fulfillment.

  • Inspection parameters
  • Quality holds
  • Non-conformance records

Quality workflows require Growth or Scale.

SPC & corrective actions

Turn inspection trends into accountable follow-up.

  • SPC trends
  • Process capability
  • Corrective actions
  • Review and closure

SPC and CAPA require Scale. Charts use recorded QC measurements, not a continuous sensor feed.

Equipment calibration

Track calibration due dates alongside maintenance.

  • Calibration records
  • Recurring schedules
  • Certificates and reminders

Calibration requires Scale. These records help organize evidence; they do not certify regulatory compliance.

04Sales & business operations

Connect customer orders, returns and financial context to stock.

Orders & customer portal

Give customers a clear view of their business with you.

  • Order workflow
  • Customer access
  • Catalog and orders
  • Invoices and documents

Portal access is private and controlled by the supplier. Portal pages are excluded from search indexing.

Returns & RMA

Inspect returned goods before deciding what returns to stock.

  • Return requests
  • Inspection verdicts
  • Restock or scrap
  • Linked credit notes

A credit note is an accounting document. Creating one does not send a cash refund.

Costs & margins

Understand the cost behind each order and batch.

  • Order COGS
  • Production costs
  • Cost visibility

Currencies & exchange rates

Keep reference rates consistent across your orders.

  • Automatic reference rates
  • Manual overrides
  • Historical conversion
  • Organization control

Reference rates are for reporting, not bank settlement. TCMB requires separate configuration.

Shopify integration

Work with Shopify orders and inventory from IEMSuite.

  • Embedded workspace
  • Inventory synchronization
  • Order synchronization

Team access & guidance

Give each team member the tools and guidance they need.

  • Custom permissions
  • Audit history
  • Help and guided tours
  • Support tickets

Availability depends on your plan, permissions and configuration. Compare plans or discuss your workflow.