Plans & Features
IEMSuite has three plans - Starter, Growth, and Scale - designed to grow with your business. All plans are free during Early Access.
IEMSuite is free during Early Access. No plan currently charges you - the tiers below describe which features each plan unlocks, not billing.
Plan Overview
IEMSuite has three plans designed to grow with your business.
For small brands
Starter
For growing teams
Growth
Full platform
Scale
Starter Plan
- 1 warehouse location
- Inventory & lot tracking - receive stock, assign lot numbers, track expiry
- Inbound logging
- Order management - B2B and B2C orders
- Shipments
- FIFO / FEFO allocation
- Shopify sync
Starter does not include Recipes/BOM, Quality Control, NCR, or Cost Analysis.
Growth Plan
- 3 warehouse locations
- All Starter features
- Recipes / BOM
- Production batches, lines, and KPIs
- Quality Control (QC) module
- Non-Conformance Reports (NCR)
Scale Plan
- Unlimited warehouses
- All Growth features
- Cost Analysis & COGS tracking
- Advanced production analytics
Comparing Plans
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Warehouses | 1 | 3 | Unlimited |
| Lot Tracking & Expiry | ✓ | ✓ | ✓ |
| Orders (B2B & B2C) | ✓ | ✓ | ✓ |
| Shopify Sync | ✓ | ✓ | ✓ |
| Recipes / BOM | - | ✓ | ✓ |
| Production Batches | - | ✓ | ✓ |
| OEE, SPC, genealogy, CAPA, Andon and calibration | - | - | ✓ |
| IEQ Engine | Separate workspace enablement and plan forecasting allowance | ||
| Quality Control (QC) | - | ✓ | ✓ |
| NCR Reports | - | ✓ | ✓ |
| Cost Analysis (COGS) | - | - | ✓ |
A platform administrator can adjust exactly which features and usage limits are attached to each plan, so treat this table as the default configuration rather than a fixed contract - Workspace settings → Plans & billing always shows what's actually enabled for your organization.
Upgrading or Downgrading
1
Open Workspace settings → Plans & billing
You can see your current plan and all available plans.
2
Choose a plan
Select the plan you want. While billing is off during Early Access there is nothing to pay.
3
For Shopify billing
If you use IEMSuite inside Shopify, billing is handled through your Shopify bill.
4
For web billing
If you use the web dashboard, billing is managed directly within IEMSuite via Stripe.
If you downgrade from Growth to Starter, your QC data and NCR records are preserved but the QC module becomes inaccessible until you upgrade again.