Beta Program & Free Access
IEMSuite is in active BETA. Subscription billing is off during Early Access. Learn which access rules still apply and how to prepare your workspace.
Active Beta
IEMSuite is in public BETA
The system is in active development. We keep shipping improvements and refining existing features based on your feedback. In return for your patience and bug reports, subscription billing is off during Early Access. Feature availability still depends on workspace settings, permissions and module-specific access rules.
What Beta Means for You
"BETA" means the product is real and working, but not yet at the polish level we consider production-ready. You may encounter:
- Minor UI glitches - layout issues, missing loading states, inconsistent styling
- Edge-case bugs - unusual workflows may hit unexpected errors
- Feature gaps - some documented features are still being refined
- Occasional slow responses - sync jobs and large data queries are still being optimized
Access rules still apply:
- Workspace isolation - every organization's records are isolated from every other organization.
- Role permissions - sign-in, roles and permissions apply to every screen and action.
- Module-specific access - OEE, SPC, genealogy, CAPA, Andon and calibration require Scale, while IEQ needs separate forecasting access.
Free Access and Feature Availability
Full Inventory
Products, lots, warehouses and storage locations.
Manufacturing
Recipes, BOM, production batches, and production lines.
Quality Control
QC inspections, test parameters, NCR reports.
Shopify Sync
Full bi-directional sync - orders, inventory, fulfillments.
Cost Analytics
COGS tracking, margin analysis, production costs.
Team Members
Invite your entire team, set granular RBAC roles.
How to Make the Most of the Beta
Check a small workflow first
Review products, locations and permissions with your team before importing the rest of your operational records.
Connect Shopify early
If you use Shopify, connect it in your first session. The Shopify integration is one of the most important systems - more data means more stable sync.
Invite your team
Add your warehouse staff, production managers, and QC inspectors. Multi-user workflows reveal issues that solo testing misses.
Use it for real operations
The best beta testers are those running real business operations through the system. This is how we find and fix real issues.
Report anything that feels wrong
You don't need a reproducible bug. If something feels off, slow, confusing, or broken - tell us. Every report improves the product.
Reporting Bugs & Feedback
Three ways to reach us:
Bug Reports
Open a support ticket from Help (the question mark in the header) → My support tickets, or email [email protected]. Include what you were doing, what you expected, and what happened instead.
Feature Requests
Email us at [email protected]. Tell us what workflow is missing and why it matters to your business. We prioritize features by real-world impact.
General Feedback
Use the Contact page at iemsuite.com/contact. We read every message.
What Happens When Beta Ends
When we graduate from BETA to general availability, billing will be introduced. Here is exactly what that transition looks like:
Beta → GA Transition Timeline
You receive an email announcing the transition and plan pricing, well before anything changes.
Prices become visible on iemsuite.com and a banner reminds you to review plans. Billing is still off - nothing is charged.
Billing becomes active. You select a plan and enter payment details. No data is lost regardless of plan choice.
Stay Informed
To receive beta updates, transition notices, and new feature announcements:
- Make sure your account email is current (Workspace settings → My profile)
- Read product updates on the IEMSuite blog at blog.iemsuite.com